Privacy Policy

At Aster SG, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with Singapore’s Personal Data Protection Act (PDPA).

Information We Collect

We may collect the following types of information when you interact with our website or communicate with us:

• Name, company name, and job title

• Contact details (email address, phone number, mailing address)

• Enquiry or order details submitted through our contact forms

• Website usage data (collected via cookies or analytics tools)

How We Use Your Information

Your information is used strictly for business purposes, such as:

• Responding to product enquiries or quote requests

• Processing orders and coordinating deliveries

• Providing product recommendations and customer support

• Sending important service updates or company news (if subscribed)

• Improving our website, services, and user experience

We do not sell, rent, or trade your personal information to third parties.

Data Protection and Security

We take reasonable steps to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Our website may use SSL encryption and secure servers for data submission.

Disclosure of Information

We may share your data with third-party service providers or logistics partners only when necessary to fulfill your requests (e.g., product delivery or email communication). These parties are required to adhere to data protection standards.

Cookies and Website Analytics

Our website may use cookies and analytics tools (e.g., Google Analytics) to track website traffic and user behavior. This data is used to improve our website functionality and marketing efforts. You can manage cookie preferences via your browser settings.

Access and Correction

You have the right to access and correct any personal data we hold about you. If you wish to review or update your information, please contact us directly at:

Email: info@essentialsgroup.sg
Phone: +65 6931 8800

Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes stated in this policy, or as required by law.

Third-Party Links

Our website may contain links to other external websites. We are not responsible for the privacy practices of such websites and encourage you to review their policies separately.

Policy Updates

We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page, and your continued use of our website signifies your acceptance of these changes.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:

Aster SG
Email: info@essentialsgroup.sg
Phone: +65 6931 8800
Address: 2 Gambas Cresent #01-25 Singapore 757044